Terms Conditions

1. Introduction

1.1 These Terms, together with the Company’s Risk Disclosure (the “Agreement”), govern the relationship between the client (the “Client”) and Novexia regarding the execution of transactions in foreign exchange, equities, indices and other rate instruments (“Forex Trading”) via the Company’s trading platform (the “Trading Platform”) and any other services provided by the Company (the “Company Services”).
1.2 The Company does not charge fees for deposits or withdrawals made by credit card.

2. Trading Account

2.1 Account opening & KYC. The Company will open a trading account (the “Trading Account”) for the Client once registration is completed in accordance with Company requirements, including accurate and complete information and identification documents: identity card or passport, front/back copy of the credit card used for deposit (only last 4 digits visible; CVV hidden), and valid proof of address (issued within the last three months, e.g., utility bill or municipal tax). The Client authorises the Company to rely on any request or instruction appearing to come from the Client without further verification of identity or authority. The Client must promptly notify the Company of any changes to submitted information.

2.2 Capacity. The Company may, at its sole discretion, provide coverage via different brokers and/or act as a market maker and counterparty to Client transactions. The Company does not act as agent or trustee for the Client. The Client acts solely on its own behalf and is fully responsible for obligations arising under this Agreement. The Company will not accept any indirect client unless expressly agreed in writing.

2.3 Licence to use the Platform. Use of the Trading Platform is granted under a limited, personal, non-transferable, non-exclusive licence. The Client must not transfer or assign the licence, share credentials, or permit any non-Client to access or operate the Account.

2.4 Eligibility (Age & Lawfulness). The Services are available only to persons 18 years or older. The Client is solely responsible for ensuring there are no legal restrictions preventing them from using the Services and that all legal requirements are met. (This provision supersedes and consolidates duplicative age/eligibility language.)

3. Margin Funds

3.1 Sufficiency of funds. Transactions are permitted only where the Account holds sufficient funds to cover outcomes, including trading losses, commissions, fees, and other expenses. Such amounts are automatically debited when due. Funds on the Account do not accrue interest (other than rollover/swap adjustments described in 8.9).

3.2 No ownership rights in CFDs/underlyings. Trading CFDs or other instruments referencing an underlying security does not grant ownership rights (e.g., dividends, voting). Trades may be adjusted for corporate actions (splits, allocations, dividends, etc.).

3.3 Anti-Money Laundering (AML). Deposits by bank transfer or card must originate from an account in the Client’s own name. The Client must supply an authentic SWIFT confirmation with full remitter details. Missing or mismatched details may prevent crediting of funds.

3.4 Payment instruments. For cheques or other approved methods, the Client must identify themselves in accordance with Company policy and applicable law. Cash is not accepted.

3.5 Use of Client funds. The Company will safeguard Client funds and may use them to cover Client transactions and obligations, subject to the contractual duty to pay or return funds per this Agreement. Margin requirements and the Client’s obligations are determined at the Company’s sole discretion.

3.6 Withdrawals. Withdrawals are processed in the same currency and to the same account and/or card used for the original deposit. The Company may cancel a withdrawal request within five (5) working days if the Client fails to provide official bank details for a wire refund. The bank document must bear the bank’s stamp and logo and include: IBAN/account number, SWIFT/BIC, routing number (if applicable), Client name, bank name and address.

3.7 Source of funds. The Client warrants that margin funds do not derive from criminal or illegal activity and comply with AML laws.

3.8 Suspension. The Company may block Account activity at any time if it suspects fraud, cheating, forgery, or any breach of law or this Agreement.

3.9 Third-party charges. The Client has no claim against the Company for delays and/or rate differences charged by financial institutions, card issuers, etc.

3.10 Submission of withdrawals. Withdrawal requests must be submitted via the Company’s website only.

3.11 Processing time. Subject to margin requirements and verification, the Company will transfer the requested amount (less applicable fees) within seven (7) business days after identifying the Client as meeting margin requirements.

3.12 Company’s right to cancel withdrawals. The Company may cancel a withdrawal request if:

• the post-withdrawal balance would be insufficient to secure open positions;
  
  
• the Client is not verified (full KYC set required: ID, proof of address, proof of payment—card copies as specified in 2.1);
  
  
• the Client fails to provide signed deposit statements for each deposit and any applicable bonus plan/agreement;
  
  
• the Client does not provide required signed documents within five (5) working days.
  
  

3.13 Fees collection. The Client authorises the Company to collect all due fees from the Trading Account. If funds are insufficient, the Client must deposit additional amounts immediately upon request; otherwise, the Company may close positions.

3.14 Realisation of P&L. Profits and losses are realised only upon closing a transaction. No additional evidence beyond the Company’s records is required.

4. General Bonus Policy

4.1 Discretionary bonus. The Company may grant trading bonuses at its sole discretion. Unless otherwise stated, this Section applies.
4.2 Calculation. Bonuses are calculated as a percentage of the relevant deposit and credited once in a manner determined by the Company.
4.3 Withdrawability. A bonus becomes withdrawable upon completing the negotiated lot volume of 1 lot per each $5 of bonus (or as otherwise communicated) (“Target”).
4.4 Withdrawals order. Withdrawals are first deducted from profits, then from bonus amounts, provided the Target has been met.
4.5 Early withdrawal. If the Client withdraws any deposited funds before reaching the Target, the withdrawal may be processed; however, the bonus and any profits may be cancelled/forfeited at the Company’s discretion.
4.6 Changes. Bonus terms may be changed at any time. Notice will be provided by email or website posting.
4.7 Breach. Any breach of this Agreement during or after a bonus period may result in cancellation of the entire bonus at the Company’s sole discretion.

5. Social Trading

5.1 Activation. Upon Client request, the Company may activate a third-party social trading service (e.g., Sirix) on the Client’s Account.
5.2 Copying. Sirix allows Clients to observe and copy trades of other clients/third parties (the “Traders”). The Client alone selects Traders and controls when copying starts/ends.
5.3 Copy settings. Two copying modes: (1) Fixed volume irrespective of the Trader’s volume; (2) Allocated amount notional, where the Client sets an amount and the copied trade size is proportional to the Trader’s.
5.4 Control. The Client may close any transaction at any time independently or via the dealing room.
5.5 No advice or guarantee. Trader ratings, past performance, and related information do not constitute advice or a guarantee of future results. Introductions to Traders are not recommendations.
5.6 Risk. Trading based solely on copying is not recommended.
5.7 Execution. The Company does not guarantee correct or complete copying/execution of Trader orders on the Client’s Account. The Client must monitor all positions.
5.8 Client responsibility. The Client is fully responsible for monitoring Account risk. The Company does not supervise Traders or trading methods and has no duty to warn of risks. The Client waives claims relating to results or activity of followed Traders.
5.9 “As is”. Sirix information, content, and services are provided “as is” without warranties of suitability, accuracy, completeness, reliability, integration, or uninterrupted availability.

6. Fees and Charges

6.1 Trading fees & spreads. The Company may charge fees for executing transactions across instruments. The Company also earns revenue from spreads (difference between buy/sell quotes). The Client decides whether to trade at the quoted prices.
6.2 Islamic accounts. For Islamic accounts, if a position remains open for two days, every third night from opening, a fee equal to the spread of the open position may apply.
6.3 Transfer fees. The Company may charge fees for deposits/withdrawals, including wire fees. Depending on the payment solution, bank-transfer fees range from €25 to €50 and are deducted from the transfer. The Company may introduce or amend fees at any time.
6.4 Inactive accounts. If no trading activity occurs for a period set by the Company, or activity is below Company standards, and/or the minimum balance is not maintained, the Company may charge an administration fee of 5% or €25/USD 25 (depending on account currency), whichever is higher. The inactivity period is measured from the last position open/close date. The Company may change inactivity criteria, minimum balances, and fee amounts.

7. Trading Conditions

7.1 Instruments & pricing. The Platform enables trading in FX and CFDs on various financial instruments. Prices are derived from financial information systems and calculated by accepted methods.
7.2 Daily rollover. Positions renew automatically each day at 22:00 GMT per the server clock (synced with Cyprus time).
7.3 Closing events. A transaction ends when:

• 7.3.1 the Client closes it;
  
  
• 7.3.2 stop loss / take profit / other criteria are met;
  
  
• 7.3.3 the transaction reaches its expiry date;
  
  
• 7.3.4 margin is insufficient; the Company may force-close positions at its discretion.
  7.4 Order channels. Orders may be submitted via the Platform, in writing (including fax), by email or other electronic means, or verbally (including phone), unless the Company prescribes a specific method.
  7.5 Prohibited practices. The Company does not allow simultaneous opposite transactions, spread-based strategies during news releases, trading during freezes/suspensions, price/time manipulation, illegal scalping, cross-platform arbitrage, or attempts thereof.
  7.6 Reliance on instructions. The Company may act on Client (or authorised person) instructions without further inquiry.
  7.7 Cancellations. Order cancellation is possible only if the order has not been acted upon or if otherwise agreed.
  7.8 Limits & parameters. The Company may set or change limits (e.g., max order size/count, exposure caps, leverage limits by instrument).
  7.9 Error & correction. The Company may cancel/correct any transaction executed due to error, malfunction, or Client breach. Company records are conclusive for rate correction against the Account.
  7.10 Benefits. The Company may grant time-limited benefits or subsidies and may modify, freeze, or cancel them at any time.
  7.11 Notices. The Company may, but is not obliged to, notify Clients about trading conditions (e.g., CFD expiries). The Client is responsible for understanding the conditions of the assets traded.
  
  

8. Types of Orders

8.1 Buy. Order to buy an instrument at an available price at the time of placement.
8.2 Sell. Order to sell an instrument at an available price at the time of placement.
8.3 Limit Order. Buy/Sell at a specified price. Triggered when the relevant Bid/Ask reaches the client’s limit; execution is sought at that price, otherwise the order re-queues until price matches again.
8.4 Stop Loss. Order to close a position at a pre-set price to limit loss. Execution at the exact price is not guaranteed in fast markets.
8.5 Take Profit. Order to close a position at a pre-set price to lock in profit; execution sought at target price, otherwise re-queues.
8.6 Stop Buy. Future buy order at a price higher than current; executes when the market reaches the set price or nearest available price in volatility.
8.7 Stop Sell. Future sell order at a price lower than current; executes when the market reaches the set price or nearest available price in volatility.
8.8 No guarantees. The Company does not guarantee: (A) opening at a stop price; (B) execution of hedged/offset stop strategies; (C) execution during market gaps, halts, or outages; (D) execution outside 24-hour markets (e.g., indices, oil) including holidays, weekends, news events, special events, and crises.
8.9 Rollovers/Swaps. Positions are rolled to the next business day automatically. Overnight interest differentials may apply. Positions open on Wednesday at 00:00 (server time) incur three days of swap.
8.10 Margin calls. The Client must meet margin calls immediately. Failure may result in position closure at times/prices potentially unfavourable to the Client.
8.11 Auto-close threshold. Currently (subject to change), the Company may close some/all open positions and/or limit new positions when Account Margin equals 50% or less of the value of open positions; this right may not always be exercised.

9. Data Use & Privacy

9.1 Purpose limitation. Personal data is used solely to open and service your account and is protected under applicable EU laws. Data is processed over secure connections with physical, electronic, and procedural safeguards. You may request correction, update, deletion, or account closure; deletion requests will be handled within a reasonable time.
9.2 Retention & access. The Company retains certain Client data as necessary. All data, whether physical or electronic, is protected to maintain confidentiality and restricted to personnel as required to deliver services.
9.3 Permitted uses/disclosures. The Company may use or disclose Client information: (a) internally, including to affiliates/service providers bound by confidentiality; (b) as permitted/required by law; (c) to prevent or address fraud/unauthorised transactions; (d) for monitoring, audit, development, maintenance, and quality; (e) to protect Company rights or comply with law.
9.4 Marketing communications. The Client consents to receive updates, promotional, or marketing materials (including by email). Consent may be withdrawn by written notice and applies prospectively.
9.5 Recording. Calls and correspondence may be recorded.
9.6 Associates. The Company may pay or receive commissions from business associates.
9.7 Cookies. The Platform, website, and Services may use cookies.

10. Risk Disclosure & Client Knowledge

10.1 No advice. The Company and its representatives do not provide investment, tax, or suitability advice, nor manage investments for Clients. The Client is solely responsible for assessing risks and must have prior knowledge of Forex and other financial instruments. The Client acknowledges reading and understanding the Risk Disclosure, which forms an integral part of this Agreement.
10.2 Market information. The Company may provide factual market data, third-party publications, technical analyses, or general trading techniques. Accuracy, completeness, and tax/commercial implications are not guaranteed; such information is incidental and for the Client’s independent decision-making.
10.3 Suitability. The Company has no obligation to assess the Client’s knowledge/experience or the suitability of transactions. All related risks are borne solely by the Client.
10.4 Client taxes. Any taxes applicable to the Client and/or arising from trading activity are the Client’s sole responsibility. The Client must report and pay all tax obligations. The Company acts only as an intermediary and does not collect or withhold taxes, but reserves the right to do so if required by an authority.

11. Account Balances & Reporting

11.1 Platform statements. Account balances, open trades, margin status, and reports are available on the Trading Platform. The Company does not send printed reports.
11.2 Review & notice of discrepancies. The Client must regularly monitor the Account and promptly notify the Company of any discrepancies. Trade confirmations and monthly reports shall be deemed correct and accepted unless a timely complaint is received.